Cordless Power for Reclining Furniture — Anywhere, Anytime

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FAQ

Is this battery compatible with my furniture?

The CtrlWell battery is designed for standard 2-pin connectors and is compatible with most 2-pin powered furniture, including recliners and sofas from brands such as Ashley, La-Z-Boy, and Coaster.

Before purchasing, please check your furniture’s power input connector carefully. Confirming compatibility in advance will save you time and inconvenience.

Important Note:

This battery is NOT compatible with other connector types such as USB ports, 5-pin connectors, RJ45, or barrel plugs.

If your furniture uses a different plug, CtrlWell can provide barrel or 5-pin adapter cables. Please send a photo of your connector to info@ctrlwell.com, and we will match the correct adapter for you.

How long does the battery last?

Battery usage time depends on your sofa model, motor power, and frame design. We measure battery life by cycle count (one full recline and return = one cycle):

1800mAh: at least 150 cycles

2200mAh: about 200 cycles

3300mAh: about 300 cycles

Please note that furniture with lights, USB ports, or massage functions will drain the battery faster, requiring more frequent charging. For best performance, we recommend avoiding use on recliners with USB ports, lighting, or massage features when running on battery power.

How do I charge the battery?

Simply connect the included 29V 1A charger to a standard wall outlet.The battery will be fully charged in 4–6 hours.

Pro Tips:
Fully charge the battery before first use.

Avoid overcharging.Do not frequently perform partial charges—allow it to fully charge after each depletion for best lifespan.

Can I use the furniture while charging the battery?

Yes. The CtrlWell battery is equipped with a built-in BMS (Battery Management System), providing complete protection against over-charge, over-discharge, over-current, short circuit, and temperature issues.

You can safely use your furniture while the battery is charging.

What if I have multiple reclining chairs?

CtrlWell can provide Y-split cables and extension cables to power multiple recliners or chairs located farther away.

You may also choose to purchase multiple battery packs for maximum comfort and convenience.

How do I know when the battery needs to be charged?

Press the light display button on top of the battery pack to check the remaining battery level.

When the battery level drops to approximately 10%, the low-battery warning light will remind you to recharge.

What if my battery doesn’t work?

Each battery pack includes a 1-year worry-free replacement warranty.

If you experience any issues, please send the details to info@ctrlwell.com, and our customer support team will assist you promptly.

Your satisfaction is our top priority—feel free to contact us anytime for product support.

How can I place a bulk order?

Ctrlwell can offer OEM services. Please click on the "Bulk Order" link learn about the customization details and contact info@ctrlwell.com for more information and quotations.

More questions?

Contact our experts at info@ctrlwell.com

Double-check that your recliner uses the same 2-pin “ ● I ” plug as shown

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Standard product NOT compatible with USB, 5-pin, RJ45, or barrel plugs.But CtrlWell can provide barrel or 5-pin cable adapter.Need a different plug? Email info@ctrlwell.com

 
  • Only for basic recline motion

    Designed for simple reclining functions only. Not for advanced features like massage or LED lighting

  • Not recommended for multifunctional furniture

    Does not support extra features such as massage, USB ports, wireless charging or LED lights. Using for these may reduce battery life

  • Please use original charger

    Charge only with the original charger to ensure safety and maintain battery performance

  • Avoid water and extreme heat

    Keep dry and away from water, sunlight, or high temperatures to prevent damage

  • Full charge–discharge cycle every 1–2 months for best performance

    Perform a full charge–discharge every 1–2 months to maintain battery health and capacity

  • Expert Tip for Safe and Long-Lasting Use

    Ensure all battery packs are used according to the manufacturer’s guidelines to maintain safety and longevity

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